Terms and Conditions

Terms and Conditions for Las Vegas Pass

  1. Privacy and data protection

Las Vegas Pass processes the cardholder's personal data received (in particular: full name, address, and the type, date, time and scope of services received), hereinafter referred to as “data”, and the data obtained during the use of the Las Vegas Pass. By purchasing the Las Vegas Pass, the cardholder agrees that these data may also be used by Las Vegas Pass and its contractual partners for tourism-related evaluations and for the development and optimization of the Las Vegas Pass. At any time, the cardholder may withdraw this consent without giving any reason by contacting Las Vegas Pass. The data shall not be disclosed to third parties.

  1. Special provisions for online purchases
    The following additional provisions shall apply:
    2.1.) The purpose of the website lasvegaspass.com is the sale of the Las Vegas Pass.
    2.2.) An online purchase can only be made with a valid credit or debit card.
    2.3.) Personal data required for purchases or enquiries, such as name, phone number, fax number or e-mail address, will only be used for the abovementioned purposes and will not be disclosed to third parties.
    2.4.) Refund Policy: Sometimes travel plans change. That's why we provide our risk free guarantee with every purchase: you'll have up to 30 days from your purchase date to return any non-activated passes for a full refund.

If you have any questions, or would like a refund on non-activated passes, please contact our Customer Care Team via email: customerservice@smartdestinations.com and provide your order number for a refund. We will gladly process your refund within 2 business days.

Please note: activated passes are non-refundable. Visiting any attraction activates your pass.

  1. Las Vegas Pass has done its best to ensure the accuracy of the information about the attractions described on our Web site and in our guides. However, conditions at these attractions may change at any time. We cannot guarantee that each facility will continue to honor its indicated commitments at the time you make use of your card.
  2. We will make reasonable efforts to resolve any problems that are brought to our attention, but we cannot be liable for any loss, expense, damage or other inconvenience caused in any way by reliance upon the information contained on our web site or in our guides.
  3. We have taken all reasonable care to ensure that only reputable facilities of good standing are part of our programs. However, we shall not be liable for any deficiencies in service, problems with admission, public health violations, safety problems or personal injury that should arise at any listed attraction. Card users recognize and accept that they visit any particular facility voluntarily and entirely at their own risk. Las Vegas Pass is not in any way responsible for site conditions or third party acts or omissions at any particular facility. Any and all claims for redress must be made directly to the facility.
  4. Each card is valid for a definitive time period, between one and five consecutive calendar days. Where indicated, certain offers may be limited in availability during this time. For instance, some offers may be for specific times of day, as determined by the offering facility. In addition, operating hours may fluctuate at some venues, and card holders are advised to verify current hours of operation prior to visiting.
  5. Las Vegas Pass cards are non-transferable, and they cannot be replaced if lost or stolen. If you use your card improperly, including transferring it to others, you agree to indemnify Las Vegas Pass for any damages suffered as a result of such misuse. Unless otherwise noted, a card may only be used once at each venue in any given day.
  6. Participants and operating schedules subject to change.