Collecting your Las Vegas Pass™

When you buy the Las Vegas Pass online, you can choose to download your mobile ticket or to collect it once you arrive in Las Vegas.

Instant Mobile Ticket

You can now choose to send your Las Vegas Pass order straight to your email inbox, so you get your passes instantly at your fingertips! It’s also great option if you’re already in Las Vegas and want to start using your Passes right away as you don’t need to wait for a delivery or visit our Redemption Center for collection. Your Mobile Las Vegas Pass will be downloaded via email containing a unique QR code to let you into our partner attractions for free! To find out more about our new Mobile Las Vegas Pass option - click here.

Collecting your Las Vegas Pass™ is easy!

Collection is simple – just print off your Las Vegas Pass email confirmation voucher sent to you upon purchase and head to the Planet Hollywood Restaurant in Caesar's Palace to collect your order.


Planet Hollywood Restaurant (within Forum Shops at Caesar's Palace)
3500 S. Las Vegas Blvd
Las Vegas, NV 89109

Phone: 702-791-7827

How to get there:

Monorail: Use the Flamingo/Caesar's Palace Station

Opening times: 

Daily: 10am - 9pm

TOP TIP:Your pass will become activated at first use at a Las Vegas attraction or tour, so we recommend you start using it first thing in the morning to make the most out of your pass duration